Telephone

Interactive sign, immersive digital sign

Successful digital signage needs to be relevant, appealing to millennials and generation Z, as well as the first group of people aged 20 to 35 and 36 to touch touch screens, social media and digital.

Project Runway studio, madame tussauds wax museum, New York, source: madame tussauds wax museum, New York

Bryan Meszaros of Open Eye Digital discussed how the madame tussauds and 7-eleven installations in New York made Digital signage apps different ways to appeal to viewers.

Madame tussauds New York promotes Tours and promotional events through an interactive Project Runway themed experience, allowing visitors to create their own premium fashion looks on digital displays that can then be saved and Shared.

At the same time, by creating a unique Slurpee at 7-eleven ® and coffee area, will touch screen integrated into the drink machines, and through the "have a cold drink, sun take" promote social sharing, thus through digital signage to increase supply and buy more drinks.Maartan Bais from Elo said QSR, which does not have touch-screen self-service options, will not survive because customers now expect this level of convenience and speed and do not want to order from in-store apps.In the cutthroat retail and hotel industry, the consumer experience and the "surprise" elements often make the consumers show the important factors of advocating and indifference.As a result, according to RMG, immersive signage presents a growing trend and is responsible for driving new digital signage installations.

Amigo's Alex Hughes highlights how the experiential device at flagship Odeon cinemas differentiates itself from competitors through a unique customer experience.Before entering the theater, consumers walk through an experience corridor that USES digital signage displays and voice immersion to create a sensory experience that matches the type of movie they're about to see.

For example, if they were watching a horror movie, the monitor might show a road through dark woods and a sudden sound behind it.

The use of AI

There are some good examples of how AI (artificial intelligence) can be combined with devices to improve customer experience and improve return on investment.

Dubai "Service 1" center

RMG chief executive Joe Rabah talks about how they have integrated AI as part of the video wall designed by the prime minister's office in dubai, which reduces visa wait times from 30 days to 30 minutes.The avatar on the video wall interacts with customers, answering questions in Arabic or English.

AI also allows digital signage professionals to adjust the device during the design phase.Fabian Rotberg from Invidis talks about how ai simulation preinstallations can predict user interactions with 80 percent accuracy, making it easier to avoid problems when digital signage is added to the design as a supplementary design, or when companies want to promote devices to hundreds or thousands of branches.

Better match hardware usage

Hughes said that we have seen the emergence of "Mediawalls 2.0", arguing that organizations have learned that organizations need to choose the right hardware for the type of content they want to display.As a content agency, he has found that he now needs to be frequently involved in helping customers select hardware and suppliers, a change from a rare few years ago.

How to include "" retail enhanced" "hardware is an essential part of a good user experience, whether in terms of display quality or ensuring consumer stickiness to the brand ecosystem.For example, many stores still use consumer ipads, which means customers can easily access rival websites.

Offers a "phygital" retail experience

Bais expertly explains how blending physics and digital into a "" phygital" "experience is the next big opportunity for retail digital signage.Technology, shop assistants and consumers work together to eliminate the traditional border between online and offline shopping.Doing so can provide an unparalleled customer experience and boost sales opportunities, and for digital signage professionals, a clear return on investment from the device.

To ensure retail digital signs create the most value, he says there always needs to be a way for people to "" close the deal" "by buying or sharing.

Endless aisles are one of the easiest ways for retailers to increase revenue and provide a better customer experience, but the fact is that these methods often don't get fully used.To address this problem, Bais found that offering sales assistant credit to assist in purchasing works well, while Rotberg advocates promoting customer-facing employees in system development.

Selected big data

Now that we have unleashed DOOH's analytical and data potential, it's time to understand how these metrics are used to measure success.

Retailers often need fewer personal data points and more focus on viable insights so they can adjust signage and improve performance.

Not all data needs to be collected through display analysis.It discusses how it conducts demonstration tests at santander branches in the United States by conducting A/B tests at matching branches and conducting face-to-face interviews with customers who visit branded branches.This means showing the value of existing investments and demonstrating that they can be rolled out across the country.